FCS3

Table 6 Product Characteristic Data Collected for Case Study 1

Data Collected On

Competitive Product

CTQs

Unfilled Resin

CR Filled Resin

Flexural Strength

Yes

No

No

Impact Strength

Yes

No

No

Coefficient of Friction

No

No

Yes

Compression Set Abrasion Resistance

Yes

No

Yes Yes Yes Yes Yes Yes

No

Yes Yes Yes

Tensile

Yes Yes

Hardness

Flammability Tear Strength

Yes

Yes

No

No No

Melt Flow

Yes

No

Flexibility

No

Yes

No

The intent of the case study was to collect data on the most important CTQs. Comparison against an unfilled resin and against competitive products would have provided indications of performance benefits and of comparative suitability, assuming of course that competitive products performed as intended. Direct interaction with customers and/or users can provide even more useful suitability data. Suitability comparisons that could be made with available data are presented in Table 7.

Contractor’s Report

21